SHIPPING DELAYS

Our third-party shipping provider, Megna Group, has gone into voluntary liquidation.

We wanted to give our customers a quick heads-up that there may be a 24–48 hour delay in dispatching some orders during this transition period.

Please note that we are still sending orders, but the process is currently more manual and may take a little longer than usual. This may cause a slight flow-on delay.

We hope your order will not be affected, but we sincerely appreciate your patience and understanding if it is. You will continue to receive all usual email tracking updates and notifications.

 

STANDARD ESTIMATED DELIVERY

Metro Estimated Delivery

Delivery Destination

Estimated Delivery Time

Brisbane or Sydney (includes Gold Coast and Sunshine Coast) Metro

2-4 Business days

Australian Capital Territory or Melbourne Metro

3-5 Business Days

Adelaide Metro

4-6 Business Days

Hobart Metro

7-9 Business Days 

Alice Springs, Darwin or Perth Metro

8-11 Business Days


Country / Rural Estimated Delivery

Delivery Destination

Estimated Delivery Time

Queensland or New South Wales

4-7 Business Days

Australian Capital Territory or Victoria

5-9 Business Days 

South Australia

7-13 Business Days

Northern Territory, Tasmania or Western Australia

11-17 Business Days


All delivery times stated are estimated times only and may vary. Norris Hair & Beauty will not be held liable for any late deliveries or any losses, damages, expenses, charges, or costs that may arise from the late delivery.